Getting started

Use the guide and get help

Find the answer to any question, get shown where to tap, or message us on WhatsApp.

Every task in Mahallat has a short article here, with the steps and a picture of each one.

Watch the video

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Voice

What the video says

In this video, you find the answer to any question in the guide, and let it show you where to tap.
On any screen, tap Help at the top. It shows the articles for that screen.
Tap Open the guide to see every article.
Type what you want to do in the search box, for example change price.
Open the article. Every step has a picture.
Still stuck? Tap the green WhatsApp button. The message already says which store and article.
Or tap Show me on my screen. The guide points at each button on your real screen.
Tap the button it points at, or Next, and it moves to the next step.

Step 1: Type what you want to do in the search box at the top of the guide, for example "change price" or "Whish".
Step 2: On any screen, tap the ? at the top of the page. It opens the articles for that screen without leaving it.
Step 3: In an article, tap Show me on my screen. The guide highlights the exact button on your own screen and waits for you to tap it, step by step.
Step 4: Still stuck? Tap Still stuck? WhatsApp us at the end of the article. The message already says which store and which article you are on.