Products
Let customers write their own size
Add a Custom choice, for example to Size, and the customer writes the size they need when they pick it.
Open this in your dashboard9 steps
For things you make to measure: a bag in a size of their own, a curtain, a ribbon cut to length. The customer picks Custom like any other size, writes what they need, and it stays with that item on the order.
Step by step
- Step 1: Open Products in the menu.
- Step 2: Open the product. In Options, add the value the customer will write to your option, for example Custom next to Small, Medium and Large in Size.
- Step 3: Set the price of the Custom variant like any other one, and its stock, then tap Save.
- Step 4: In the Custom choice card, switch on The customer writes one choice. It saves at once.
- Step 5: Check Option (Size) and The value they write (Custom).
- Step 6: In They answer with, keep Width x height (two numbers) for a size, and pick the Unit (centimetres, metres, millimetres or inches). Pick Free text for anything else, and set Longest answer.
- Step 7: For a size, fill in Sizes you make: the smallest and largest width and height. Leave a box empty for no limit. Customers cannot order outside them.
- Step 8: Choose the Price. One price, any size charges the price of Custom whatever they write. By size, worked out for them charges width x height x your rate: type the Price per cm², for example 0.01. The price of Custom is then the lowest it can cost, and the card shows an example.
- Step 9: Change The question if you like, for example "Your size". Customers see it above Add to cart when they pick Custom. Tap Save.